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Optima Window Aluminium Window and Door Solution.
Over 23 years, Optima Window Sdn Bhd has been the Aluminium Window and Door Expert. Whether you’re an architect or a design build firm looking for custom doors for a new project, a homeowner shopping for the best quality in replacement of aluminium windows and doors for your Landed Home.
Our highly skilled and trained window and door consultants are here to help you select the right products for your needs and obtain the quality unlike any other Aluminium Window and Door you have experienced be it for Semi – D, Bungalow or Luxurious Villa.
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Arxtech Security Mesh, Security FIRST is what we believe ARXTECH should be designed to protect your family and home from would-be intruders and perform its task better than other products in the market.
During our design process, functionality, durability and style are all equally important. ArxTech Security Mesh is ready to put in the last step for your comfort and security to your Landed Home.
Testimonials
Great service
Phing
02:20 14 Sep 23
I hired this supplier to install windows, sliding doors, folding doors, security meshes, and glass panels for my new house. They coordinated the installations with other tasks like flooring (tiles and timber floor) and painting. This made the seamless levelling of the doors and floor surface. They also protected their products with self-adhering films to prevent painting over and scratches, and after finishing, they cleaned everything thoroughly before handing it over. The salesperson, Alex Pung, was very helpful throughout the process, even arranging touch-ups and follow-ups after the work was done. Despite some delays due to MCO, everything went smoothly, and I'm happy with the outcome.
S S Ong
12:01 26 Aug 23
Being recommended by a neighbour about this company. I had received a best service and quality aluminium mesh door done by Optima. Alex and his team are helpful and responsible thoroughly during the whole process. Very satisfied with the outcome.
Rayce Heng
01:56 11 Aug 23
Excellent service and professional workmanship! Will recommend to anyone thinking of installing aluminum doors, windows or security mesh-
kaiying song
10:06 09 Aug 23
Great value and solid product. Nice showroom with good reference to all your home or office needs. Many thanks to Aaron that served us. Clear. Articulate, punctual and fast response. He also arranged the scheduling of workers and inspection on site. Site supervisor and installation was done in a professional manner! Great job!
B hs
06:42 08 Aug 23
I had all my windows and sliding doors done by Optima. Their product quality is top notch and service is very good. The sliding door moved smoothly although ours is very big and heavy. The workers were also very professional during installation. Even my contractor were impressed and commented it’s high quality product. Aaron from the sales team is very attentive and able to answer all other questions and concerns. We feel safe and assured throughout our experience with Optima and would highly recommend them.
Ashley Wong
04:44 04 Aug 23
I renovated my house recently and had a very good experience with optima from the time i made a general enquiry, to site measurement, quotation and delivery (on time, no delay) to installation and after sales service. The quality is top notch, and the workers were professional. They came back quickly to touch up no matter how minor, and also cleaned and handed over the security mesh and sliding doors.This is one of the best choice i made and till now have no regrets. I will highly recommend to anyone who is looking to renovate.
Irene Y
02:44 14 Jul 23
We are happy with the windows and security mesh, the service provided etc...Overall the products are really high quality and great products. Alex #alexpung# the sales person was very reliable, really supportive, quick in responding from the start until the end. Highly recommended for long term investments ..thanks alex!!
sitiaishah Buyong
07:57 28 Apr 23
A great journey with Optima. Very helpful from Alex. After tested, the system is Robust, good quality product.
Michael Chan
02:42 22 Mar 23
Just installed my sliding door and window with security mesh. Really in love with the outcome 😍 premium quality 👏🏻 highly recommended. Thank you Mr Aaron 👍🏻
Nur Fathiah
12:54 19 Mar 23
Perfect service by Mr.Jerry Chan, good quality product at reasonable price.Highly recommended.
Emily Pan
09:23 10 Mar 23
Excellence service, nice windows with security & mesh, no more worries for mosquitoes or any insects.
Izan Ksm
06:03 24 Feb 23
高级的品质，感谢Aaron 和他的团队非常友善，细心，專业的服务。。我和家人都很滿意。。超讚
Ping
12:34 15 Feb 23
Good & reliable service.Satisfied and happy with the repair work.👍😊
Sin
08:12 19 Dec 22
Excellent service !One of the door handle broke after 9 years. We called and they came the next day to replace the handle for?free!!!
Tsu Ping Loh
06:17 18 Dec 22
Great service from Alex and great work by the team. Very happy with after sales service provided. Would definitely recommend Optima
Ed Y
07:35 08 Dec 22
Very satisfied with the product, both the quality and coating is great… most of all good customer service
jacleen chan
06:41 16 Nov 22
The optima windows and security mesh are very high quality and we are very happy with the products
Mdm Lim
09:41 03 Nov 22
Finally moved in to my new place recently.TLDR : Would recommend for mesh, sliding door, windowsEngaged Optima, via Jerry Chan, for sliding door x3 + mesh (slidingx2, foldingx1) and all house windows (fixed, sliding and swing).Solid build and very impressed by the protection after they completed while my other reno work was still on going. The frames were taped up, the windows had a protective plastic sheet on it. Can embed alarms sensor in the frame as well (alarms from different vendor)Pricing wise competitive (not cheapest, not the most expensive either)Jerry – responsive, attended to all my queries promptly (even after work hours), flexible and ok to arrange for 2 rounds of installation to time it with my alarms vendor’s installationOnce all dirty works completed, Optima’s team came to remove the tapes/sheets and did final touch up!Just need to take note on:1/ actual sliding door opening size – I did mesh and sliding door with 2 fix panel + 2 sliding open. Opening was slightly smaller than expected as the frame is really thick/wide and the sliding door handles eats up about 10cm on each side, thus reducing the mesh opening by 10cmx 22/ swing windows – hidden hinges (for security I guess), therefore can’t hold it in certain angle like conventional swing windows with “control bar”. With current strong winds/rainy season, the windows got blown by the wind and slammed against the frame a few times. Didn’t leave windows opened subsequently.Would be great if optima had some kind of accessory to allow windows to open up to certain angles.
Vern
12:04 28 Oct 22
We chose Optima for our Safe Net from their high reviews.We're so glad Alex Pung decided to take it up eventho we're in another State.And yes, Optima is awesome! From measurement to choosing the right colour & other expertise, Alex & his team had been a great help.Last but not least, their installation team under Ah Boy, a young Sabahan deserves praise. They did a good job, finishing the installation in 3 days as promised!Worth the $$$ spent! Keep up the good work!
Shirley Sim
13:19 19 Oct 22
售后服务真心的说，非常棒。那天我家的门锁松了，立马拍了个视频给Alex.两天后，Optima技术团队就上门来检查，才发现是内部的螺丝松了，前后不到1分钟就搞定。我说那么简单的事，你们大可拍个video 发给我，教我怎么做就行啦，不需要大老远跑来，只是为了帮我锁紧螺丝。团队的师傅（对不起，我忘了问名字）说，没关系，这是他们应该提供给顾客的售后服务。说完后，还帮我检查其它门窗的开关及把手，框边的塑胶等等。这样的售后服务，我觉得没后悔安装他们的产品。加油~赞赞赞。
CHU KOON SIANG
12:08 08 Oct 22
The mesh grill and sliding glass door we ordered are solid and of great quality. Highly appreciate the staff fantastic customer service by Alex Khor - patience, non-pushy and most importantly helped solve problem and give good advices. We decided to change the old grill with another mesh grill door because of the level of service. Their product is of premium price but definitely worth every penny we invested!
eddy Leow
14:37 17 Sep 22
I had my Optima windows and doors installed about 4 years ago. Thanks for good job done Alex! I only had a slight problem with one door hinges this week and Alex help promptly. I appreciate it so much Alex. Thank you.
Badariah Arshad
04:15 13 Sep 22
Optima Windows and Security Mesh is a great products. So far very happy with the products
Ee JerHann
01:58 04 Sep 22
Its a good quality product, the windows and mesh security. The 12 year warranty gives you peace of mind.
Chan Wai Seen
03:17 12 Aug 22
I have the Optima Swing and Slide Door, Optima Folding Door and Window, Optima Casement Windows and Optima Fixed Windows installed into my new house. From the initial discussions up until the complete installation of the doors and windows, Mr. Alex Khor has been incredibly helpful and quick to address any issues encountered and goes out of his way to assist his clients in all matters and provides his inputs based on his experiences in the construction/renovation field.Though they are based in Sungai Buloh, they had no issues with installing the doors and windows for my house in Ipoh.The windows and doors operate smoothly and seamlessly without any noise or difficulties. I chose the bronze glass windows which allows plenty of natural light into the house and provides a warm soft glow in the interiors. The quality and workmanship of the doors and windows are top notch and feels heavy duty, which provides a reassurance that the doors and windows are built to last.While my house is still under renovation works, Optima have ensured the safety and cleanliness of the windows and doors by having both the glass as well as framing covered and protected by a layer of coverings.The price of the windows and doors inclusive of installation is definitely competitive in the market. While Optima's factory is located in Sungai Buloh, their price inclusive of installation was more affordable than the price quoted in Ipoh. Premium quality windows and doors from a premium and distinguished company at an affordable price.I would highly recommend Optima Windows and Doors.
Victor Ho
03:24 14 Jul 22
Good quality!
Angie Ng
12:45 17 Jun 22
Beautiful and Quality products.. very happy that i found Optima!! Professional service provided from sales, Amazing Alex Khor to various installation teams… thank you from us….
Faiza SALEH
11:27 30 May 22
我很佩服这家公司的产品，可以保护得那么细心，当我还在犹豫那么快要安装门的时候，我很害怕会把那么高贵优雅的门，会被其他装修工人给破坏了。可是门安装好之后，我到现场查看我的心真的凉了。很开心。很高心的是被保护膜贴着的玻璃里面还是很干净的。谢谢 Optima Window 的团队们，会把我的门保护得那么好。感恩🙏🏻
kaisheng cheam
07:08 28 May 22
the service is good and end products are up to my expectation . Alex Pung is very patient and honest with me .He is always there to answer all my questions . Excellent service !
See Gek Ding
05:21 09 May 22
Recently my Optima lourve window has some problem and I contacted Alex Khor, the Marketing & Technical Manager and he acted promptly by sending his repair team over to solve the problem. Very happy that I have chosen Optima for my windows.
Christina Yong
05:30 20 Apr 22
I must say that what you see is what you get from this company as posted in FB. Meaning the quality of the product and the professionalism of the person handling orders and custom made as required meet my expectation. Last and not least, thanks to Mr Alex Khor for your friendly, obliged and attentive to make my unique requirement a possible one
Wannis Che Wan
07:33 18 Apr 22
Was introduced Optima Window from a friend who have been using for 15 years , reliable quality , went and tested in showroom and was shared by friendly consultant 👍🏻👍🏻👍🏻
Chris Yeo CP
02:41 18 Apr 22
Installed Optima glass swing door for my house yard and it was the best decision made! Superb quality with amazing service by Alex Khor and team. Highly recommend Optima & Arxtech for quality, security and service! 👍🏻👍🏻
WeiYen Woo
14:40 12 Jan 22
Very satisfied with the quality and workmanship of the team. Very professional team. Special thanks to Alex and Ah Chai for handling everything well under control.
Tang Kee Hui
09:21 10 Jan 22
Good workmanship and attentive service
Dinah Rakhim
06:26 27 Dec 21
After 7 years installation still received very good after sales service response from Alex Khor. Very prompt action and excellent services being extended to fix the hinges and stopper for the door and windows. Very reliable and durable products and Optima & Arxtech are the only brand to trust and rely on for home safety and esthetic value of a home. Very highly recommended for long term usage. Very satisfied with quality of the products and after sales services. Kudos, Alex!
Adman Tan
18:21 15 Dec 21
Very good workmanship and high quality aluminium sections supplied. A highly recommended contractor if you are looking for quality material and installation.
Ng Ying Loong
14:51 08 Oct 21
Very helpful
NOR JULIANA RUSLAN
04:56 24 Sep 21
I had all my glass windows and folding doors done by Optima 3 years ago for my 3 story house. From the time I engaged them for this work, the service and after sales service has been great. Till date, the quality of their work has been excellent. Alex has always been very attentive with any issues that I've had at any time. He is very patient and efficient. I highly recommend Alex and his team.
P G
07:35 17 Sep 21
All my 3 storey house doors and windows are all replaced / installed with Optima glass doors, windows and security mesh. The installation work is very fine and quality of coating of the frame is excellent.It has been 6 years since installation, no problem with leaking, handle or usage at all.During the whole process of installation, planning and advice, we had a wonderful experience dealing with Alex Khor. He is very helpful, patience and efficient 👍👍Optima & Alex Khor also provide very good after sales service without hesitation. 2 years ago I lost my keys where I immediately give a call to Alex (despite many customers he still remember me) and they sent me the key to my doorstep the next day! 👏👏👏👏 #AlexKhorHighly recommended as it not just make your home beautiful, it also make your home a safer place.
Pauline Tan
15:34 17 Jun 21
Excellent after sale support, super fast respond. No regret buying from Alex.
Harry Lim
10:35 19 Apr 21
Have been using Optima Security Mesh and Windows since 2015.Products quality are second to none and up until now hasn't given me any problems of water ingress or wind noise. Always recommend my friends to use Optima when renovating. Look for Alex cos he is the best you got.
mvac keong
06:49 13 Apr 21
Good product and great customer service from Alex Khor. Although faced minor setback with installation team, Alex bridged the gap and resolved it professionally and efficiently. Thanks, Alex and all Optima workers!
Kelly Yap
13:21 12 Apr 21
Love the workmanship and the installer are very friendly.👍👍👍👍👍
wee liam
06:53 06 Apr 21
Good job Mr Alex Khor.
ChuiSaan Shin
06:25 04 Apr 21
Excellent service by Mr Alex Khor
susan lam
06:24 04 Apr 21
Top 10 aluminium and glazing works production.
Ranillo Formentera
08:20 31 Mar 21
Good Quality products👍👍
Fiona Goh
04:42 31 Mar 21
I’m very satisfied as the product is very high quality and the service is AMAZING, from sales up to installation. Very responsive to queries.Alex Khor, the sales person is very helpful and he has very deep knowledge on the products. Highly recommended to those who are looking for security windows doors with beautiful design.Thanks again Alex Khor and Optima Window !! 👍👍 👍👍👍
Elaine Hoo
04:02 31 Mar 21
I was very thankful to Optima Window to provide a professionalism service. From the customer service till the end of the installation gave me a peace of mind.And their Security Mesh is very wonderful, their product are made of hardy and durable material and it worth to investment, it provide protection from the robbers and insects.I will definitely will recommend to my friend and family member!!👍👍👍👍👍
Fong Priscilla
03:17 31 Mar 21
High quality and security product. 😙😙😙😙😙👍👍👍👍👍
Leesa Lee
02:35 31 Mar 21
Survey few brands and final decided optima products. Good quality with excellent service 👍🏻Highly recommend.
May Chee
02:31 31 Mar 21
Very happy with my new Arxtech Security Mesh windows. Thanks to @Alex Pung and his professional team. Excellent before and after sales services. Highly recommended.
Elize Lee
15:24 06 Jan 21
The location is off the beaten path, but once there you can see the place is buzzing. We were looked after by Mr. Wong, a very technically knowledgeble salesman. If only all salesmen are like him, customers can walk away informed. We are purchasing window/doors for a our new house, which is under construction, in Kulim. Hopefully, we can close with him/Optima. The products are now doubt first class, but our budgets are busted.Azmi
Azmi Shukri Ab Rahman
09:22 12 Dec 20
Quality workmanship with reliable service from Alex. He and his team ensure the client's specifications are met and satisfaction is assured. Good job Alex Khor!
Golden Asia Resources
15:11 15 Oct 20
We are very impressive with the professionalism of the team especially the technical expertise #Alexkhor n the team possess. I did a few survey on other brands for security mesh door in the market and in the end, we decided to engage Optima for a very simple but pertinent reason. The 2 other brands that came for site inspection told us it was a "mission impossible" to fullfil my requirement to install a mesh security gate at the front of my main entrance due to the peculiar structure of my front entrance BUT Optima managed to solve this impossible task for us with a high quality outcome. Really appreciate the team's effort and willingness to go extra miles to allow us for our dream to come true ..and what 's best.. with a reasonable price!Thanks again#Alexkhor.
Yeo Leymei
13:56 19 Sep 20
Surveyed multiple brands in the market , however was amazed by knowledge and experience of #AlexKhor , he handled it professionally explaining the details and benefits of having 2 in 1 system, Optima Window + ArxTech Security Mesh. I'm very happy with the outcome of the installation and quality of it, highly recommend to my friends and family, good job Optima Window !
Chong Teo Po Wa
02:56 09 Sep 20
Highly recommended.. Satisfied with their service.. #AlexKhor
mogana muniandy
04:56 03 Sep 20
Was introduced to this new version of security door, decided to replace my old grill with this newly upgraded Security Mesh by Arxtech Security, thank you for the service and support #AlexKhor for this.Happy with the good quality and service from Optima Window.
Frances Yap
10:42 23 Aug 20
Reasonable price, good quality very sturdy, good workmanship and great after sales service. Bravo to the team. Specially thanks to Alex Khor, thanks for your advice and your swift reply. Keep up the job
Yean Ping
09:33 20 Aug 20
If you want good before and after sales service on glasses, windows, doors and mesh, Optima is the best choice. I have no regret in choosing Optima. Good quality with reasonable price. Friendly staffs and workers. Thanks #AlexKhor for the arrangement from the beginning till now.
Siao Ling Ng
08:24 17 Aug 20
Great quality of work and service by Optima!All the windows and glass in our Bungalow is done by themHighly recommend #Alexkhor for his efficient and friendly service!
jake lee
07:34 10 Aug 20
I installed the Optima window and security mesh when renovation my house in 2017. I found the Optima products of higher quality in term of structure strength and finishing . The Sales Consultant Alex is very professional and helpful to advise suitable products , n also provide good after sales service.
Kuah Kock Heng
03:21 03 Aug 20
Thanks optima windows for the wonderful and top quality window panel . It really worth the money . Also thanks Alex Khor for the helpful advise and Assistance on the selection 👍👍👏👏
Thor keat chai
08:40 02 Aug 20
Excellent quality for the product and great service from #AlexKhor. After sales service is great, technical team come and fix the issue on the next day after issue reported.
Cheng
02:15 29 Jul 20
Decided to go with #Optima Aluminium Window, Doors and Security Mesh for my new house and it was certainly the right choice! Top quality products at reasonable prices with fantastic service from #AlexKhor and team. Everything was professionally carried out from start to finish. Building a new house is a great challenge but it was made easier when you have suppliers like #Optima and #AlexKhor who went out of their way to not only over-deliver on their promises but added value by providing other assistance, advice and recommendations. Well done #Optima, great job #AlexKhor! You deserve a Five Star Rating!
Wai Loon Chee
17:03 12 Jul 20
Experienced top service given by #AlexKhor and his team team from before to after sales. Good quality of aluminium window and security mesh that worth the price. Truely excellent Malaysian product and well done to the team.
Siao Woan Ng
14:29 12 Jul 20
Excellent and professional service provided by #Jerry Chan. Tip top after sales service. My house installed full Arxtech Security Mesh for all windows and sliding doors. Now I have peace of mind for security when I need to travel. Installation was easy. My wife is very happy with the ventilation and most of all prevent insects and other pests. Value for pricing is good. Recommend for all new home owners.
Kok Heng Chan
16:35 11 Jul 20
Amazing quality of Aluminium Window door and security mesh and good before and after sales service. All professionally done from planning, installation,QC check to cleaning which gave me stress free services. Thanks Alex Khor and the team for the excellent work done.
Yunnie Leong
05:03 11 Jul 20
Excellent quality aluminium products. Strong recommend #Jerry Chan, good sales person, provide very good service and follow up.
Michelle Pang
01:50 07 Jul 20
Excellent service and after sales support. Almost 6 months later my door was slightly hard to close. Problem resolved within few hours after issue reported.Installation and fitting are really of excellent quality with modern design.
Nathan Ramachandran
07:12 30 Jun 20
I wish to thank you all for the great job did on my home. Everything looks good and amazing. Aaron Ong thanks for the proposal and explained clearly in details, you did a fantastic job.Highly recommend Aaron Ong.
Phoenix Choo
14:36 05 Jun 20
really good!!!
KLY1105
14:31 21 Dec 19
Satisfied of their service and products ,highly recommend Alex Khor is a response and helpful guy .Thanks for him and his team members.
Moonye Lim
08:28 10 Aug 19
Excellent service , quality and price.
Littlewing
00:57 07 Aug 19
Optima Window delivered outstanding customer service....L am very pleased and satisfied with the level of service and flexibility accorded by the company. In my case, I engaged Optima to install windows and glass enclosing my rooftop pergola. The company went the extra mile to provide free installation of aluminium covering the gaps between timber frames and pillar in order to keep the dust out. Great job! Highly recommended and quality of material is very good.
vivien kam
16:43 07 Jul 19
Arxtech is really a good security replacement for my grill 👍🏻👍🏻👍🏻
Yap Woan Shan
14:12 23 May 19
Great Product quality and service from Optima team !!
Chris Yeo
09:36 14 May 19
Sales team is really top notch, professional and highly recommend
Aaron Ong
04:56 25 Apr 19
Quality products
Wong Kok Weng
06:03 13 Jan 18
Excellent
desmond yap
13:17 02 Jun 15
Worries free if u choose Optima window as it is values for money not only the quality of product but also their after sales service. 4 stars given as I believe everyone still have room to improve including ourselves as a consumer. Good job guys! You are a proud of Malaysian. Thank you. 😉
MDC 2021
19:46 09 Jul 19
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